Agenda item

The Leader introduced the report of the Managing Director, Director of Children and Adults Services and Director of Economic Growth and Neighbourhood Services (previously circulated) providing Members with an update of the outcome of cases which have been determined by the Local Government and Social Care Ombudsman (LGSCO) and the Housing Ombudsman (HO) since the preparation of the previous report to Cabinet on 5 December 2017.

The submitted report stated that during the second half of 2017/18 the Council received one upheld maladministration injustice decision, which was the same number received for this period in 2016/17; there were no themes running through those complaints upheld by the LGSCO; and that the findings do not indicate there were any problems that the Council needed to address.

RESOLVED - That the contents of the submitted report, be noted.

REASONS – (a)  It is important that Members are aware of the outcome of complaints made to the LGSCO and the HO in respect of the Council’s activities.

(b)  The contents of this report do not suggest that further action, other than detailed in the report, is required.