Agenda item

Report of the Assistant Director – Housing and Revenues

The Assistant Director Housing and Revenues submitted a report (previously circulated) to provide Members with an annual update of the Housing Services Anti-Social Behaviour (ASB) policy. A presentation accompanied the report (also previously circulated).

It was reported that the policy was approved by Cabinet in 2022 to ensure Housing Services effectively deal with ASB and hate incidents; the aims of the policy were outlined; and reference was made to the new regulatory requirements introduced on 1 April 2024 and their expectations.

Members were provided with details of performance, noting that 500 cases involving tenants were opened in 2023/24; with the main themes being noise, drug misuse and pet nuisance; and it was reported that the majority of complaints being resolved through advice being given.

The presentation outlined the tenancy enforcement action undertaken, work undertaken in the last 12 months along with planned work for the next 12 months.

Members queried the support provided to tenants who had been evicted; and support provided to victims and perpetrators of anti-social behaviour.

RESOLVED – That the update be noted.