Agenda item

Report of the Assistant Director of Adult Services.

The Assistant Director, Adult Social Care, submitted a report (previously circulated) which provided Members with performance data against key performance indicators for 2024/2025.

The report referred to the performance of 10 of the 12 indicators reported at the end of the year 2024/2025, with one indicator showing performance has improved in comparison to the same period last year, two performance indicators being comparable with the same time last year, four performance indicators lower than the same time last year, and three indicators being not comparable and are reviewed at a point in time. Due to recent ASCOF /CLD (Client Level Data) changes there are two indicators that are no longer being reported on. The new indicators which are to be replaced are currently under development, and therefore figures were not able to be produced for this meeting of the Adults Scrutiny Committee.

The Assistant Director, Adult Social Care, provided commentary over the aforementioned figures, and informed the Committee that the service area is currently facing significant demand as a result of people being discharged from hospital, placed temporarily in adult social care, and become permanent recipients as an eventuality. The Assistant Director, Adult Social Care , did assure Members that the use of “permanent” here is not final, and individual cases are being reviewed constantly. Members were informed that the aim going forward is to encourage reablement, and allow individuals to receive care from their homes.

Members posed questions on the KPI’s that weren’t performing as well as last year, specifically on Self Directive Support and how the Council can guide people into up taking this service. The Assistant Director, Adult Social Care, answered noting that Self Directive Support allows individuals to have ownership over their own care and thus have reviewed the direct payment procedure to ensure transparent with recipients over what the service is. Following this, the procedure has been adjusted to be much more transparent, and additionally it has become mandatory for all social workers to pose this as an option during consultations.