Agenda item

Report of the Executive Director of Resources and Governance

The Cabinet Member with the Resources Portfolio  introduced the report (previously circulated) of the Executive Director of Resources and Governance providing an update of the outcome of cases which have been determined by the Local Government and Social Care Ombudsman (LGSCO) and the Housing Ombudsman Service (HOS) since the preparation of the previous report to Cabinet on 10 December 2024 (providing the Annual Review Letter (also previous circulated).

 The submitted report set out in abbreviated form the decisions reached by the LGSCO and the HOS between 1 April 2024 and 31 March 2025 and outlined the actions taken as a result of those complaints.

RESOLVED - It is recommended that the contents of the report be noted.

REASON - The recommendations are supported by the following reason; it is important that Members are aware of the outcome of complaints made to the LGSCO and the HOS in respect of the Councils activities.