Issue - decisions

Housing Services Repairs and Maintenance Policy

10/11/2023 - Housing Services Repairs and Maintenance Policy

The Cabinet Member with the Health and Housing Portfolio introduced the report of the Group Director of Operations (previously circulated) requesting that consideration be given to the Housing Services Repairs and Maintenance Policy (also previously circulated).

 

The submitted report stated that the Council provided over 5,300 high quality homes for local residents; it was committed to providing safe, energy efficient and comfortable homes to all Council tenants; and that this would be achieved by providing a robust, efficient and effective repairs and maintenance service.

 

It was reported that the Housing Services Repairs and Maintenance Policy 2023/28 set out the Council’s responsibilities to all its tenants and leaseholders; how properties would be inspected and surveyed to ensure they were maintained to a good standard; arrangements in place for undertaking repairs, when issues arose; and the consultation undertaken.

 

RESOLVED – (a)  That the report be noted.

 

(b)  That the Housing Services Repairs and Maintenance Policy 2023/28, as set out in Appendix 1 to the submitted report, be approved.

REASONS – (a)  The Social Housing Regulator’s Consumer Standards places a duty on social housing landlords to provide their tenants with quality, cost-effective accommodation.

 

(b)  The adoption of a formal Repairs and Maintenance Policy is one of the ways to demonstrate how the Council will achieve this.?????