Request to waive contract procedure rules in
respect of a CCTV maintenance, repairs and 24 hour call out
service, to be supplied by ESS.
A new supplier was appointed from 1/7/2019. Response times have not
always been in line with specification/contract. Despite meetings
to try to resolve the issues, the supplier has confirmed that they
are unable to respond within the contracted call-out
response.
Contract to be terminated by notice to take effect from
30/11/2019.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 04/12/2019
Decision due: 26 Nov 2019 by Managing Director
Contact: Paul Wildsmith, Managing Director Email: [email protected].