Whilst licensing staff have returned to work,
the front office has remained closed to the public. Checking
original documents and verifying details is an important aspect of
licensing taxi drivers and this requires a face to face
consultation for new drivers.
Demand has increased for new drivers to be licensed and it is felt
that this could be accommodated by introducing an appointment-based
system, which will avoid unnecessary queueing.
Only one person will be admitted into the office at any time where
there is already a Perspex screen in place to protect staff.
Surfaces in the public area will be cleaned between
customers.
Financial/staffing/health & safety (incl virus transmission
risks)/service delivery impacts/other risks and impacts
considered:
Safe system of work in place, agreed with Health & Safety and
Public Health.
One member of staff will deal with the customer behind a protective
screen. Personal protection equipment will be available to staff
for cleaning the public area surfaces between appointments.
Equality Impacts:
Not Applicable
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 24/11/2020
Decision due: 11 Aug 2020 by Assistant Director Community Services
Lead member: Stronger Communities Portfolio
Contact: Ian Thompson, Assistant Director Community Services Email: [email protected].
Consultation process
Colin Dobson, Licensing Manager and Cabinet
Portfolio Holder for Stronger Communities.