Issue details

Customer Engagement Strategy 2021/24

To approve the Customer Engagement Strategy 2021-2024.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 29/01/2021

Decision due: 4 May 2021 by Cabinet

Lead member: Health and Housing Portfolio

Lead director: Director of Economic Growth and Neighbourhood Services

Department: Economic Growth and Neighbourhood Services

Contact: Barbara Strickland, PA Manager Email: [email protected].

Consultation process

Tenants Board via on-line and telephone.

Documents to be Submitted: Report, Equality Impact Assessment and draft Customer Engagement Strategy 2021/24.


Agenda items


  • Customer Engagement Strategy 2021/24