To allow customers to collect cremated remains
or belongings following public health funerals. When undertaking
public health funerals, if family are involved, there are remains
or belongings to collect that families require or need to arrange
the final resting place. Given the arrangements are made by
ourselves, families are not connected to our contracted funeral
director, which is how other families would arrange the remains.
Therefore arrangements need to be made to collect them from
us.
Financial/staffing/health & safety (incl virus transmission
risks)/service delivery impacts/other risks and impacts
considered:
Safe system of work in place within Contact Centre, agreed with
Health & Safety and Public Health. Staff in Cemetery and
Crematorium Team are happy to meet with public for occasional
appointments, noting the systems in place within the Contact Centre
environment.
Equality Impacts:
Not Applicable.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 24/11/2020
Decision due: 5 Aug 2020 by Assistant Director Community Services
Lead member: Local Services Portfolio
Contact: Ian Thompson, Assistant Director Community Services Email: [email protected].
Consultation process
Julie Cooper, Cemetery and Crematorium Manager
and Cabinet Portfolio Holder for Local Services.